FAQ

Q: How long does delivery take?
A: Orders typically arrive within 4–7 business days. You’ll receive a tracking number via email once your package ships.

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on orders above R700

Q: Can I change or cancel my order?
A: Orders can only be changed or canceled within 24 hours of purchase. After that, your order is already being processed for shipping.

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💳 Payments

Q: Is my payment information safe?
A: Absolutely! All transactions are processed through secure, encrypted payment gateways to keep your data protected.

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🧃 Product Information

Q: How do I use the portable blender?
A: Simply charge it via USB, fill it with your favorite fruits, and press the power button. It’s perfect for smoothies, shakes, or fresh juice anywhere you go.

Q: Can the blender crush ice?
A: Yes! The 7.4V motor is powerful enough to crush ice and frozen fruit for a smooth, refreshing drink.

Q: How do I clean it?
A: Fill it halfway with water, add a drop of dish soap, and blend for a few seconds — rinse, and it’s ready to use again.

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🔋 Warranty & Returns

Q: Do you offer a warranty?
A: Yes — all products include a 30-day warranty covering manufacturing defects.

Q: What if my item arrives damaged or defective?
A: Please contact us within 7 days of delivery at with photos of the issue, and we’ll send a replacement or refund right away.

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💌 Contact & Support

Q: How can I reach you?
A: You can contact us anytime at:
📧 Email: ways.all@yahoo.com
📱 WhatsApp: +27 64 510 9538

We aim to reply within 24 hours.